FAQs for Shopify to QuickBooks integration

  1. How does this Shopify integration for QuickBooks work?You need to set up a connection with your Shopify to QuickBooks Online with SyncTools and do the configuration as per your business needs. You will be able to see every transaction within one interface and sync your Shopify data to QuickBooks Online seamlessly.
  2. How long does it take to integrate and set up Shopify with QuickBooks? Will you help me with configuring my account or do I need to do it all by myself?As an Ecommerce accounting expert, the process normally takes 15 to 30 minutes to get your account syncing done. Our team will help you to configure your account and ensure that it is properly synced. You won’t need to worry about setting up your account yourself – we’ll take care of everything for you.Please feel free to contact us at sales@synctools.io if you have any questions or require additional support.
  3. Do I need to take a trial with my live QuickBooks account or can I try this with QuickBooks sandbox also?No, you don’t need to connect your live account for a trial if you don’t want. Yes, you can use the QuickBooks sandbox also and test the system.
  4. Does SyncTools support COGS synchronization to QuickBooks?Yes, SyncTools does support COGS synchronization to QuickBooks from Shopify as it’s a key piece of information from an accounting perspective.
  5. Does this Shopify integration for QuickBooks support summarized sales synchronization as I don’t want the individual orders to sync to QuickBooks Online?Yes, SyncTools allows the summarized Sales to sync to QuickBooks Online. You can sync the summarized sales based on a daily, weekly, or monthly basis to QuickBooks Online.
  6. What are the entities I can synchronize from Shopify with the help of SyncTools?You can synchronize customers, products, billing and shipping addresses, and sales orders as an invoice with sales order line items SKU, price, description, tax rate, discount, etc…, classes, refunds as credit memo or refund receipt, customer payment as payment, purchase orders as purchase order or bill in QuickBooks Online.
  7. What happens to my customer data? Will it be safe with your system? How do you ensure the safety and confidentiality of my customer data while it’s being synced between Shopify and QuickBooks Online?We take the security and privacy of your customer data seriously. Our system securely transfers data between Shopify and QuickBooks Online without storing any of your data on our servers. We redact personally identifiable information to further protect your customer’s privacy. You can trust that your customer data is safe with us.
  8. What about historical data? Can you sync that too?Yes, historical data can be synced with additional cost under the STANDARD & PLUS plan.
  9. Is my financial data secure with the integration?Yes, this Shopify QuickBooks connector uses secure and encrypted data transfer protocols to ensure the safety and security of your financial data.